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Lista dei desideri
TecnoRoyal entrusts shipments to GLS, BRT, UPS, and La Poste.
Once your order has been placed, we process it as quickly as possible. Processing usually takes 1 to 3 business days (excluding weekends and public holidays).
After processing, delivery typically takes 3 to 8 business days, depending on your location. Transit time is usually between 2 to 6 business days. Estimated delivery times are also displayed on product pages, at checkout, and in your order confirmation. Please note that delivery times may be affected by factors outside our control, such as public holidays or force majeure events.
If the courier is unable to deliver your package, they will make another attempt. If delivery is unsuccessful after repeated attempts, we will contact you directly to arrange an alternative solution.
At checkout, you can choose “Pickup Location” as your shipping method. Simply enter your postal code or city to find available pickup points (such as local shops, gas stations, or newsstands) near you, and select the most convenient option.
If you notice any irregularities at delivery, you may refuse the package or accept it with written reservations, clearly describing the issue. Please check that the packaging is intact, including sealing materials, and that the number of packages matches your shipping confirmation.
If damage is detected, you must notify us within 2 calendar days of receiving the order by emailing apres-vente@tecnoroyal.fr. We will work with you to resolve the issue, either by replacing the product or issuing a refund.
If you receive an incorrect product, please contact us immediately at apres-vente@tecnoroyal.fr or call 06 5654 6992. Provide your order number, a description of the issue, and photos if possible. Once verified, we will arrange the return of the incorrect product and send the correct item, or provide a full refund.
Shipping costs are calculated automatically at the time of ordering based on the weight of the packaged product and the quantity ordered.
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WEIGHT |
Standard delivery charges |
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From 0 to 1 kg |
€12.99 |
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From 1.1 to 2 kg |
€13.99 |
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From 2.1 to 3 kg |
€14.99 |
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From 3.1 to 4 kg |
€15.99 |
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From 4.1 to 5 kg |
€15.50 |
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From 5 to 10 kg |
€19.99 |
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From 10.1 to 15 kg |
€26.99 |
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From 15.1 to 20 kg |
€30.99 |
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From 20.1 to 30 kg |
40.99 € |
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From 30.1 to 50 kg |
59.99 € |
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From 50.1 to 75 kg |
89.99 € |
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From 75.1 to 100 kg |
99.99 € |
If you select delivery by appointment, the carrier will contact you to agree on a convenient day and time for delivery.
